If the issue still persists in newest version,please help to send us the following information for further analysis:ġ: Did this issue happen to all MS office applications with Foxit PDF creator addin loloaded(such as:MS word,MS excel,MS PPT,MS outloot.MS visio)?Ģ:Please take a screenshot of the error message you received when you tried to open MS office file.To make a screenshot, please press 'PrScrn SysrRq' on the keyboard, then go to 'Start'->'All Programs'->'Accessories'->'Paint'->press Ctrl V to paste and save.ģ:Please help to send us the creator log for us by doing as follows:Ĭ:\Users\\AppData\Roaming\Foxit Software\Foxit PDF Creator\Creator-Log Ohershey ,I apologize for the trouble.Firstly,please make sure to install our latest version 9.3 of Foxit PhantomPDF or Foxit Reader by downloading them from the links below:
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